Terms of use

Who we are and acceptance

CasaLik is published by Trusted Technology Instruments Limited (see the Legal notice). By creating an account or using the service, you accept these terms and our Privacy policy.

The service

CasaLik connects people looking for a property to rent, buy or book as a holiday rental with private owners, real estate agencies and property developers. CasaLik is not itself a real estate agent or broker, is not a party to any contract between users, and does not handle payments between users.

Your account

You must be at least 18, provide accurate information — including your account type — and keep access to your phone number secure. One account is personal and may not be transferred.

Home seekers

Searching, liking, chatting and requesting viewings is free for home seekers.

Advertisers

Owners, agencies and developers must have the right to rent or sell the properties they publish (ownership, mandate or professional license), publish accurate descriptions, prices and photos, and comply with the laws that apply to them — including rental, holiday-rental registration, consumer protection, anti-discrimination and real estate licensing rules.

Contact details and viewings

Contact details are shared only once a viewing is confirmed. You may use them only for that property and that transaction — never for unsolicited messages, resale or any other purpose.

Reviews

Reviews must reflect a real viewing and your honest experience. They are double-blind and published after both sides have reviewed, or after 14 days. We remove reviews that are illegal, abusive or clearly unrelated to the viewing.

What is not allowed

You must not:

• publish fake, duplicate or misleading listings, or prices that do not reflect the offer;
• harass, threaten or discriminate against anyone, including on grounds of origin, religion, gender, disability or family status;
• try to obtain contact details outside the app's rules, or collect users' data;
• ask home seekers for any payment before a viewing and a signed contract;
• use bots, scraping or anything that disrupts the service.

Moderation, reports and suspension

Anyone can report a listing, a message or a user in the app. We review reports and may remove content, limit visibility or suspend accounts that break these terms or the law. We explain our decisions, and you can contest them at privacy@casalik.com.

Your content

You keep the rights to the photos and texts you publish. You grant CasaLik a non-exclusive, worldwide, royalty-free license to host, display and adapt them within the service and its promotion, for as long as they are online.

Intellectual property

The CasaLik brand, logo, app, website and their content belong to CasaLik and may not be reused without permission.

Availability and liability

We work to keep the service available and secure but cannot guarantee it will be uninterrupted. CasaLik is not responsible for agreements between users. Nothing in these terms limits liability where the law does not allow it, nor your mandatory consumer rights.

Closing your account

You can delete your account at any time from the app. We may close accounts that seriously or repeatedly break these terms.

Changes

We will inform you in the app before any significant change to these terms takes effect.

Governing law and disputes

These terms are governed by the laws of Hong Kong. If you are a consumer, you keep the protection of the mandatory rules of your country of residence and may bring proceedings in its courts.